Privacy Policy

1. Introduction

Seagull Software prides itself on professional communications that respect the privacy of our customers and visitors. In order to provide you with relevant information, keep track of authorized software downloads, and protect certain Seagull Software information, we will at times request personal information from you as you navigate this Web site, and we will offer you opportunities to join specific e-mail lists. E-mail lists are 100 percent opt-in. Customers should note that all product update notices are sent vial e-mail only, and if you choose not to opt in to product update information you will receive no notification of new releases.

All e-mail addresses are kept in strict confidence and are used only for authorized communications. We won't allow others to invade your privacy, either. We do NOT sell, loan, lease or make our mailing lists available for any commercial purposes whatsoever. Any unauthorized use of our lists is prohibited, and all appropriate actions will be taken to prevent unauthorized use.

Please note that Seagull Software provides links to third-party sites that may interest you. Those sites are not subject to this privacy policy. Please check the privacy policies of those sites before providing personal information to them.

2. Types of Information Collection

Seagull Software collects information from users in several ways:

• Registration screens and online forms
• In the process of online purchases (transaction records) and sales inquiries
• In e-mails sent to Seagull Software from users
• Through automated means such as communications protocols and cookies

Seagull Software may receive data from you as part of the communication connection itself - the standard electronic greeting between your computer, the network, and our servers. This information often consists of network routing (where you came from), equipment information (browser type), date and time. At this time our server will also query your computer to see if there are "cookies" previously set by seagullsw.com to facilitate log in or other site navigation procedures.

Some parts of the Seagull Software site use cookies to collect information about visitors' use of the Web site and to facilitate return visits. The information collected from cookies is tracked to enhance security and to improve the functionality of the Web site by avoiding duplicate data entry, facilitating navigation, and increasing the relevance of content. Cookies on the site may collect the following information: a unique identifier, user preferences and profile information used to personalize the content that is shown, and membership information to access Seagull Software's online communities. Some cookies used by seagullsw.com may remain on the user's computer after they leave the Web site to make it easier for you to return to the site without re-entering identifying information.

While we don't offer an opt-out on the site for cookies, browsers do provide you with information and control over cookies. You can set your Web browser to alert you when a cookie is being used. You can also get information on the duration of the cookie, and to learn what server your information is being returned to. You then have the opportunity to accept or reject the cookie. Additionally, you may set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users may generally disable the cookie feature on their browser without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion. Disabling cookies may make the process of accessing certain information from the site more lengthy, as you will have to re-enter identifying information each time you wish to access.

3. How Information Is Used

Seagull Software collects information from users for the following purposes:

To engage in transactions or communications. Name, address, e-mail, purchase details, and credit card/payment information may be collected and stored as part of the transaction history. The majority of the information collected under this category is business contact information. Seagull Software may need to share some of this information (address, payment) with delivery services, credit card clearing houses and other similarly situated third parties that are required to accomplish the transaction.

To provide future service and support. Information collected for this purpose is both contact information and information related to products and service/support requested. This information is also used to provide service, product update, and similar notices.

As a result of product download. Users who download products under trial licenses and purchasers of products will be contacted to confirm they did not experience problems in the download process and will also be alerted at the end of the license period. These communications are not subject to the general opt-out of marketing notices.

To select content. Information may be collected to help create Web site content and navigation that is most relevant and user friendly. This includes information collected as a result of site navigation as well as information provided in forms.

To respond to user inquiries and requests for information. This information includes registrations for newsletters and specific requests for further information.

To provide various Seagull Software communities, such as partners, with relevant product alerts and updates. These updates are related to product releases, prices, terms and special offers. These updates are only sent out as a result of the customer signing up for the relevant program or online account.

To better tailor marketing to user needs. We may use information from purchases and requirements to provide you with timely and pertinent notices of product releases and service developments that address your needs and requirements. Marketing notices are subject to the general opt-out elections.

To better respond to requests for service or quotes for product and equipment purchase. Seagull Software will pass contact information to the appropriate Seagull Software sales person for follow-up related to your request.

To provide information on educational events or relevant partner products. We occasionally co-sponsor events with partners that provide services of potential benefit to Seagull Software users. We may provide information on such events and services to users that have provided information indicating interest in the subject matter or service. To help assure respect of your information, we maintain control of the information or limit the use of the information by these partners.

As a result of your participation in interactive discussions and public forums. There are parts of the Web site that permit users to participate in interactive discussions. Some of these are moderated; all are subject to access for technical reasons. Seagull Software does not control the content that users post and some may serve as public discussion fora. As in all interactive fora open to many users, you should carefully consider whether you wish to submit personally identifiable information.

To address performance and fix issues. On occasion, patches and other fixes to software, such as security patches addressing newly discovered vulnerabilities, are developed by Seagull Software. We may communicate the availability of these patches or fixes to registered owners of software and parties who have identified themselves to us as users or developers. These communications will not contain marketing messages and will not be subject to general opt-out elections, due to the potential importance of these patches and fixes.

As a result of legal requirements. Seagull Software may be required to provide personally identifiable information to comply with legally mandated reporting, disclosure or other legal process requirements.

4. Customization, Preferences and Opt-Out

Seagull Software allows visitors to self-select into communities, through the registration process, as a way to provide initial customization to the Seagull Software Web site.

Seagull Software recognizes that users may not wish to be contacted about new or related products. seagullsw.com allows you to opt-out of e-mail marketing that may result from use of the site. These choices may be made as part of the registration process or from links in marketing mailings. You may also always return to the registration profile to change your election relating to opt-out or by sending an e-mail to unsubscribe@seagullsw.com and indicate opt-out in the subject line and specify what problem you have encountered in the body of the message.

5. Profile

Seagull Software is enhancing the Web site with the ability to create a centralized user profile of information. We maintain the information and allow you to update it at any time. You will be able to review and update this information each time you access restricted information.

6. Policy Updates

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via e-mail. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on this Privacy Policy calling out the change. In some cases where we post the notice we will also e-mail users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

We may update this policy from time to time to describe how new site features affect our use of your information and to let you know of new control and preference features that we provide you.

7. Questions

Please contact webmaster@seagullsw.com with any questions about this Privacy Policy.

8. Headquarters

Seagull Software's U.S. Headquarters is located at 3340 Peachtree Road, Atlanta, GA 30326