Seagull Software |
|
|||||||
Testimonials |
||||||
|
|
||||||
Subscribe Now |
CG-FNAIM Improves Customer Service and Employee Productivity with Seagull Software's LegaSuite®CG-FNAIM Transforms Financial Guarantee Application with New User Experience in Three MonthsAtlanta and Paris – 19 September 2005Seagull Software (AEX: SEAGULL), a leading provider of technology for transforming legacy applications into service-oriented architecture assets, announced today that CG-FNAIM has completely re-engineered the user experience for its core financial guarantee application using the LegaSuite platform. The application is now compliant with CG-FNAIM's Extranet standards, and includes integration with a variety of desktop applications to improve productivity and customer service. The FNAIM Real-Estate Guarantee Fund Group is the number one financial guarantee company in France. It advices and proposes financial guaranties to the 8000 FNAIM (Fédération Nationale de l'Immobilier) members. Communicating with its members and clients through an Extranet, CG-FNAIM had to harmonize information available on line with its unique application of financial guarantee running on an IBM legacy system. Before LegaSuite, every day a team of 60 employees had to manually navigate through a complex mixture of applications to perform their client account management work: email, electronic calendar, word processor, the financial guarantee application and the Extranet. To speed and simplify access and management of the client files, CG-FNAIM made the decision to develop a new Web interface that would consolidate all of the applications into a single portal. After evaluating several solutions, they selected LegaSuite from Seagull Software. "Among the different solutions, LegaSuite is the only one that offers so many possibilities of user interface personalization and integration with Internet and office automation applications," said Patrice Gaillot, IT Manager for CG-FNAIM. "Within three months, we build a new user experience that is consistent with our Extranet standards, without re-writing one line of code on our host application." The user interface has been completely re-designed. 'Favorites' propose the most visited screens (depending on user), notebooks allow for quick shortcuts, links allow users to open the email application directly with the client's email and cryptic service codes are now presented in common language terms. "Our employees re-discovered the application," said Patrice Gaillot. "Some functions were unknown because the legacy application was not intuitive. With LegaSuite it is now clear, and our employees are able to provide better service to our clients." About Seagull SoftwareSeagull Software specializes in technology that transforms "legacy" applications into SOA-compliant Web services, helping enterprises achieve exponentially faster IT support for business change, governance and compliance. Our LegaSuite® software platform includes integration, GUI, BPM and terminal emulation technology. With LegaSuite, customers connect legacy applications on IBM mainframe, ICL mainframe, iSeries, UNIX/VT and Windows client/server platforms to the Web, to other middleware and to newer-generations of applications such as portals, CRM and SCM. LegaSuite is based on open standards including Web services, XML, J2EE and .NET. Powerful and innovative tools require no coding, which means rapid results, reduced risk and no maintenance burden. Committed to providing the best customer experience in the industry, Seagull SoftwareÕs technology is in use in more than 8,000 business and government organizations worldwide, and by millions of end users. Seagull Software has direct operations in the United States, the Netherlands, UK, France, Germany and Australia, supplemented by distributors serving approximately 30 additional countries. For more information, visit www.seagullsoftware.com. NOTE TO EDITORS: The correct usage of our company name is Seagull Software. Forward-Looking Information: All statements in this press release which address operating performance, events or developments that we expect or anticipate will occur in the future, including statements expressing general optimism about future operating results and non-historical information, are forward-looking statements. These forward-looking statements are, and will be, based on management's then-current views and assumptions regarding future events and operating performance. Forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially, including, but not necessarily limited to management's ability to manage growth, and hire and retain qualified employees; unpredictable customer demand; intense competition; rapid technological change; unpredictable market acceptance of new products; and market instability and/or reduction in software purchasing caused by exceptional circumstances. |
|