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Contact Order Administration

Hours of Operation:

08:30 to 17:30 EST

If you have general questions or experience problems submitting this form, please e-mail the requested information to Order Administration via the following email link, or print this page and fax the completed form to us.

+1 404 760 1560

Fax: +1 404 760 3710

J Walk Authorization Code Request Form

To obtain an authorization code for pre-purchased J Walk or GUI/400 Client licenses, complete and submit the form below.

A Special Note for Our Independent Software Vendor (ISV) End-Users

This authorization code request form is for Seagull Software customers (i.e. those organizations who have purchased software directly from Seagull Software). In addition to software purchased directly from Seagull Software, thousands of users receive J Walk as a part of software purchased from an independent software vendor (ISV). If you have purchased J Walk from an ISV, you will need to contact your ISV vendor directly for authorization codes. Seagull Software cannot fulfill authorization code requests from third parties.

If you need technical assistance please contact Customer Care.

PART I: Identifying Information and Number of Licenses Requested

Ordering Company Name:
Ordering Company Country:
Order Placed By:
Your Phone Number:	(Country or area code required)
Your E-mail Address:
End User Company Name:	same as above
End User Company Country:	same as above
Type of Clients:	J Walk GUI/400
# Of Client Licenses Requested:

Part II: System Information

Important Notes:

For licensing purposes, if you have an eServer i5 (570,550, 520) or an LPAR'd system and are using the Seagull LMS (License & Message Server) version 4.20 or higher, Seagull Software will determine a System ID based on the combination of your serial, model and LPAR numbers.

If you have already installed the Seagull LMS, you can use the command SEALMS/WRKSEALIC to determine the System ID and fill it in here:

SEALMS/WRKSEALIC:

Optional: If available, please attach a print screen of the SEALMS/WORKSEALIC. This will assist us in assuring the right license code is provided the first time.

Screen shot

In addition, please provide the following information:

iSeries Serial Number:	(7 characters only)
Model Number:
LPAR Number:	(where applicable)
Are you using version 4.20 or higher of the LMS?	Yes No

Part III: Transfer Licenses

If transferring licenses from one iSeries to another, please complete the following section. If transfer fees apply, you will be contacted by order admin before this request is processed.

Old iSeries Serial#:	(7 characters only)
# of Licenses to transfer:

Part IV: Notes/Comments

Notes/Comments:

If you do not immediately see a confirmation page stating that we have received your request, it did not transmit successfully. Please e-mail your request to Order Administration.

Part V: Tips & FAQs

Client License Authorization Codes authorize a certain number of concurrent users. The number of licenses you indicate will be in addition to any previously authorized for this iSeries serial number. The total number of authorized licenses increases automatically when new codes are entered.

If you have not yet entered previously received authorization codes for this iSeries serial number, please enter all codes in the order in which they were received.

When will I receive a response to my request?

Within one business day.

What if I need my new client license codes right away?

In the Notes/Comments section of this form, please indicate that your request is urgent and we will make every effort to fulfill your request immediately.

Will the new client license codes replace the current codes?

No, codes are cumulative. New client license codes should always be installed in the order in which they were received, and will result in a cumulative total of authorized client licenses.

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