Seagull Software Customer Care Portal - Secure Support Site

As a registered Seagull Software customer, you can access the customer care portal to:

• Get immediate answers to common technical questions from a knowledgebase
• Download software updates
• Submit help desk support requests ("incidents")
• Check the status of an incident
• Collaborate with your peers in the Seagull Software Developer's Group Forum

You must register to access the portal and remain current on your maintenance subscription for continued access.

Customer Care FAQ

How do I obtain an authorization code for pre-purchased J Walk or GUI/400 Licenses or LegaSuite CAL's?

To request a code, please select the appropriate regional link below and complete the corresponding form:

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What if I forgot my user ID and password?

There is a "Forgot Password" hyperlink on the customer portal home page.

What if I don't have a user ID and password?

Select the “New User” link or “Register” link from the customer portal home page to register for the portal. The registration generally takes less than one business day.

I have questions about the maintenance status of my software licenses.

Contact your account executive or Seagull Software's order administration department.