Our Service Mission: The Best Customer Experience
in the Legacy Transformation Business
At Seagull Software, we believe our leadership in the legacy integration market is directly
tied to customer success, and we strive to be more than just a supplier. We strive to be your
trusted IT partner for the long term, sharing our expertise and exceeding your expectations.
Seagull Software has participated in thousands of successful LegaSuite projects, and brings 16
years of experience to accelerate your legacy SOA, integration, GUI and terminal emulation replacement
projects.
Service highlights include:
- Professional Services consultants to supplement your IT resources, or you can outsource your entire project to Seagull Software.
- LegaSuite Transformation Methodology™ (LTM) - a proven project roadmap for legacy liberation.
- Training classes provide education to prepare your developers to work with Seagull Software products.
- A secure, online Customer Care Portal. It's a comprehensive self-service resource for initiating support requests, researching technical issues, getting immediate answers to common questions, updating your LegaSuite software with the latest product enhancements, and much more.
- The attentive Customer Care help desk offers friendly and effective phone support to customers worldwide.
Seagull Software, a Rocket Software brand, specializes in tools and expertise to modernize existing business applications running on mainframe, System i (AS/400), OpenVMS, UNIX and Windows client/server platforms. Over 2,000 organizations use LegaSuite software to simplify and accelerate the development and deployment of Web-enablement, composite application, Web services and SOA enablement, legacy integration and legacy migration projects based on their business-critical legacy systems.
"Seagull Software did everything they said they would to support us.
I'd give them an A+ rating for the customer experience."
Jerry Gilpin
Sr VP of Information Systems
American General Finance