Professional Services Consulting for Legacy Transformation

Seagull Software's Professional Services team helps you get maximum business value from your LegaSuite investment as quickly as possible. Simplicity, cost-effectiveness, collaboration and results are our watchwords. We engage every customer in a dialogue to establish a customized consulting support plan that fits your needs and budget.

Our singular focus on doing whatever it takes to achieve customer satisfaction has made us the leader in legacy SOA transformation solutions - it's part of our DNA.

Your Source for Legacy SOA Project Resources

The complete range of consulting services includes:

• Training: Attend Seagull Software training classes, or bring the classes to your site.
• Mentoring: Have a Seagull Software consultant mentor your team at checkpoints through the entire project lifecycle.
• Embedding: Supplement your existing resources to accelerate project timelines or to free resources for other projects.
• Outsourcing: Transfer the responsibility of project management to us, from development and QA to installation and rollout. We use our proven LTM process to insure deadlines, deliverables and budgets are met.

Supporting the Legacy Transformation Project Lifecycle

Seagull Software consultants help you understand the intricacies of each project and how to best apply LegaSuite software modules to ensure the best results possible.

We find that Professional Services needs fall into five areas, consistent with your evaluation, implementation and management of LegaSuite products and projects:

1. Proof of Concept

A Proof of Concept is typically a 1-2 week offering which validates, prior to product purchase, that LegaSuite will work in your unique environment.

2. Discovery

Discovery is usually a 2-6 week engagement that reviews your project infrastructure and needs, develops a customized architecture, and produces a high level project plan. For integration projects, it identifies the required services. For BPM projects, it identifies the workflows. For GUI projects it establishes UI design and workflow redesign specifications.

3. Pilot

A Pilot validates the results of a Discovery engagement with either (a) a part of the defined project or (b) a limited number of users. The Pilot engagement also provides your internal staff with training and skills transfer. The length of the Pilot engagement depends on the scope of the Pilot, and the level of Seagull Software involvement you choose - choices range from fully-outsourced projects to project embedding to training/mentoring.

4. Full Implementation

Full Implementation is customized and engagement length depends on the role you wish Seagull Software to play - choices range from fully-outsourced projects to project embedding to training/mentoring.

5. Tuning and Maintenance

Periodically, you may want Seagull Software consulting experts to evaluate your configuration settings, and assist with solution maintenance to be sure you are applying best practices. Generally Tuning and Maintenance engagements range from 2 to 5 days, and are recommended twice per year.

Experience

As a result of participating in many projects across every industry sector, Seagull Software has experience in the following areas:

Business:	Technical:
Call Center Modernization 360 Degree View of Customer Online Account Access Role-Based Portal Integration Policy Management Modernization ISV Application Modernization – SOA & UI Web Self-Service for citizens, agents, partners, customers	SOA Transformation & Architecture Legacy Web Services Business Process Reengineering Business Process Management Workflow Automation Web-Enablement Application Integration Single Sign-On Composite Application Assembly End-user Transparent Migration from Legacy Applications/Platforms Disabled User Access Legacy Applications Terminal Emulator Replacement
Industry:	Subject:
Energy & Utilities Insurance Financial Services & Banking Publishing Cable & Telecommunications Government Healthcare Logistics Transportation & Automotive Retail Manufacturing	Front-end Integration to Legacy Applications PeopleSoft CRM Financial Fusion Banking Portals Web Applications Middleware Integration to Legacy Applications IBM WebSphere webMethods Microsoft Biztalk Server BEA WebLogic Oracle 10g SAP NetWeaver MQ, MSMQ, Sonic MQ Cordys SeeBeyond (Sun)
Legacy Platform:	Systems Integrator Collaboration :
CICS Mainframe IMS Mainframe VME Mainframe DEC VAX/UNIX iSeries Windows Client/Server	Accenture Bearing Point Bull Capgemini EDS Ordina Tata Consulting Services Wipro

 

A Note About Collaboration

By definition, middleware is always between two things. That means Seagull Software is highly experienced in successful collaboration - with people and with technology. We can work with your IT teams and with your systems integrators. We are experienced at working with technologies and suppliers in your ecosystem such as CRM, portal, ERP, SCM and middleware.